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What Our Customers Have to Say
August 12, 2011
I
just wanted to say thanks for the quick shipping of my
pack. Thank y'all for the great products and service.
--J.B. /Huntsville, TX
March 8, 2011
You are super helpful! Thank you. I just learned about The Supply Cache
from a friend who fights wildfires. I will tell her how quick you
responded.
--J.S. /Columbia, NC
March 7, 2011
I really appreciate your helpful service and one stop shopping!
--L.G. /Ashville, NC
January 14, 2011
I just attended the Wildfire Academy in Colorado Springs, thanks to a scholarship offered by The Supply Cache. I wanted to let you know how much it meant to me to get that help with the tuition. I have been out of work for about 2 years. I "make do" now on minimum wage jobs that are temporary. Wildland fire is a new beginning for me.
I emailed to cancel, a few days before classes, when I was sure I wouldn't have the money to attend the academy. But it all came together. I had a lot of help making it to this academy and I wanted to express to you my gratitude for your company's tuition gift.
Thank you, Supply Cache, for administering this fund to help turn the dream of becoming a firefighter into a reality. This act puts more than mere money back into the community of firefighters who then support your business; it allows us the opportunity to protect lives, property, and our nation's natural resources. It is a community I will be proud to be a member of.
--P.S. /Volunteer Firefighter
July 19, 2010
Thank you so much for the quick response to my inquiry. Love your
customer service! By the way, the boots are
working out great too.
--E.M. /Prescott, AZ
July 9, 2010
Y'alls master catalog helps keep us going waitin' on assignments. Wish I had few hundred thousand to finish up my wish list.
--P.Y. /McKenzie, TN
July 7, 2010
I've been working with Sarah on getting command staff
vests for my crew. She was a BIG HELP. Thanks!
--D.L. /Tyrone, PA
July 6, 2010
Just wanted to say thanks. I had put in an order and expected it to arrive at my home. In the interim I got deployed so I called customer service to see if my order could be delivered to the ICP. No problem and the order came right to me...THANKS!!!!
--G.H. /Falcon, CO
December 7, 2009
Just wanted to drop you all a note, the service from your company has been outstanding. From the big order we placed as a crew down
to the last two orders I have placed personally. The clothing we received was top notch, fit well and was well received by our crew
members. Once again while out on the fire lines we will be safer and properly equipped due to your superior service, quality and pricing.
--T.Z. /Watertown, PA
December 3, 2009
(Customer from Australia)
I just wanted to let you know that I have received my order today. That was fantastic, it only took a bit over a week to arrive! Thank you again for all of your help and the communication with you was fantastic.
I am happy with all of my order and love the t-shirts - but now everyone at work wants them! I have told them all what a great experience and hassle free transaction it was.
--C.N. /Australia
September 18, 2009
I just want to thank your crew up there on doing an outstanding job with your customer service. When I came home from work my new gloves were laying by the shop door. Heck I almost received them before I ordered them.
They came at just the right time because the duck tape I had put around all the fingers were wearing mighty thin. Plus, it is really hard running saw with all those thick fingers!
Again, thanks.
--B.W. /Sedalia, CO
September 16, 2009
Received my goods yesterday which was quicker than I expected. I have also placed the catalogs, provided with
my order, in my brigade station for members to look through. Cheers and thanks for your speedy service.
--D.B. /Queanbeyan, Australia
May 26, 2009
For three days straight, I wore my new Comas Hercules boots. We
were working on steep terrain during some California fires. The whole
time it felt like I was wearing slippers! They are great.
--A.B. / Cloverdale, CA
May 25, 2009
Thank you for respectable service when ordering
products and speedy delivery of products. I recently ordered a couple of
"last chance" belts and a pair of Crew Boss "Stationwear Nomex" pants.
I was able to pull the goods out of the box they were shipped in and
pull the tags off and wear them to my 1700 shift. Thanks again.
--D.C. / Las Cruces, NM
May 12, 2009
Great service and web page. Good job!!
--C.F. / El Monte, CA
May 6, 2009
(In response to the Pack Test Vests)
Just wanted to report that all of us who used the new weight packs on our
recent pack tests LOVED them!! One comment heard: "I'll never use anything else!"
I know I cannot give all the credit to the new pack, because I did
workout better this year, but I took a full minute off my personal best
last week!! (Not too shabby for a 62 year old, no?)
I so appreciate both the great product and you folks being so receptive to
our feedback. IT IS A GREAT PRODUCT!
--Jona
March 4, 2009
Keep up the good work folks. You
always had the right stuff that's needed out there and were helpful in
getting it promptly. Now that I'm 'retired' (knee problems) I still use the
field gear for work. Thanks also for supporting the WFF.
--B.R. / Baltimore, MD
February 22, 2007
Thank you so much for our help in finding a pair of Nomex brush pants for my husband. They arrived today and they fit perfectly! Now his poor knees will be happy and he has some new fire duds to keep him safer this summer. Thank you for your extraordinary level of helpfulness & kindness.
---S. C. / Trout Creek, Montana
November 8, 2006
The Nomex pants and shirts arrived just in time and they are great!
---Y. J. / Switzerland
September 4, 2005
G'day. I have received my latest parcel. I was away all week at an aviation conference. When I got back to my office, I found the parcel you sent waiting for me. I am so amazed by the service you give. I have waited longer for items from the north of the north island than you can send me gear from the US.
---J. D. / Wellington, New Zealand
August 25, 2005
Thanks for the personal/professional touch; you always go farther than you competitors. All is well here in Texas. Looking forward to another academy and maybe some time in Colorado.
---J. D. / Huntsville, Texas
May 16, 2005
(forwarded from-- Colorado Fire Camp)
Just wanted you to know how impressed I was with the S212 Sawyers class and how much I learned from it. You do a great job. One thing I forgot to mention on my evaluation was how helpful it was getting the Supply Cache catalogue with our class materials. I was able to get in my order for all the missing items in my gear in plenty of time for the field sessions. I wonder if I would have done so well without your helpful prompting!
---F. F. / Salida, Colorado
April 5, 2005
Just wanted to drop you a note. I received my Topps brush pants today, and they fit perfectly. I especially like the well-secured velcro pockets. No more lost stuff. They were worth the money out of my own pocket.
---S. M. / Gassville, Arkansas
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